Ophelos
2022
Design for a digital debt resolution fintech
Tone of Voice
The ophelos tone of voice principles highlight the importance of tone when caring for customers as they manage debt as many may be in vulnerable circumstances.
Problem Debt
Ophelos polled 1000 customers in problem debt to highlight the impact that poor practices have on customers and in turn the business's reputation. I created social media carousels to bring the data to life.
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